-The maximum extension that will be granted for any invoice from its original due date is 10 days.

-If an extension of 11 to 30 days (from the original due date) is needed, a payment of at least ½ of the balance due will be required in order for the extension to be granted.

-If an extension is of 11 or more days (from the original due date) is granted, services will remain online until the agreed payment date and the associated late fee(s) will be applied.

-To receive payment extension consideration, request MUST be made BY SUPPORT TICKET to the ACCOUNTING Dept.

-Requests made after two consecutive invoice extensions will be automatically denied.


Late Fee Structure
*6 days (after the original due date) - Shared/Reseller/Windows hosting: 30% of balance due
*4 days (after the original due date) - VPS: 15%
*4 days (after the original due date)- Dedicated Server/Co-location Server : 15%

Please note that if the payment is not received as promised, your account will be at risk of suspension and the associated late fees were already applied.

Thursday, July 9, 2015

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