Hello USWDH CUSTOMER,
We hope you're doing well today. As part of our commitment to provide the best infrastructure for your services, we're sending you this notice to inform you of a scheduled network upgrade in the coming weeks that will impact reseller1.uswdh.com 18.104.22.168. We recommend that you review the following details:
Switch software Upgrade
Reason for Maintenance:
In order to update the software on the switch, it will need to be rebooted.
All clients connected to switch 5.18B (reseller1.uswdh.com 22.214.171.124)
Start: Saturday, May 2, 2020 @ 2:00 AM EDT
Finish: Saturday, May 2, 2020 @ 3:00 AM EDT
Estimated amount of downtime:
We understand the importance of minimizing downtime while performing any type of maintenance and for that reason, we will do everything we can to expedite this process. As it stands, we are only expecting 5 - 10 minutes of downtime during the maintenance window.
Thank you so much for taking the time to review this notice and we do apologize for any inconvenience these unforeseen issues may pose to you and your clients. If you have any questions or concerns about this reboot procedure, please don't hesitate to contact our staff for more details.
USWDH Tech Dept.
Thursday, April 16, 2020