Any USWDH Hosting customers that find that their website or email or both arenot functioning starting on September 30th is very likely the victim of a changedDNS or Changed Name Servers. We took your account and copied it over to thenew server last week and sent out the notice before the change and two timesafter the change to make the DNS Change ... Read More »
We are STILL Here!
We are not going anyplace, we recently had a server outage due to our error, and in a non-related incident the phone service provider changed our phone number and OOPS, they forgot to tell us.
Our number is: 509-808-2092
There are a number of companies out there that will contact you and lead you to think your domain is comming due and you must renew it, and now and then one of our customers will fall for it or call us to ask about the letter they received in the mail.First of all we NEVER send anything by way of the Postal Service, If it is from us it will be ... Read More »
We have changed the Post Office that handles our mail to one closer to where the office is as opposed to the other one that was closer to where we are living. But everyone says it is because I could not see into the old one, while that is true the staff members that generally run for the mail had issues too!So please if you are sending us anything ... Read More »
**PAYMENT EXTENSION POLICY EFFECTIVE JULY 9, 2015*** -The maximum extension that will be granted for any invoice from its original due date is 10 days. -If an extension of 11 to 30 days (from the original due date) is needed, a payment of at least ½ of the balance due will be required in order for the extension to be granted. -If an extension ... Read More »
In the past when you would find yourself blocked and not able to login to your Cpanel, Email, or even view your website. You would need to go get your current IP from a lookup site such as http://whatsmyip.org then you would need to call our Tech Support dept. and get someone to lift the block.All that has now changed! Now you will simply need to ... Read More »
USWDH CUSTOMERS, ACCOUNT SECURITY IS ALWAYS A BATTLE, TRYING TO KEEP ONE STEP AHEAD OF THE "BAD GUYS", WHILE AT THE SAME TIME MAKING IT A SIMPLE ROUTINE FOR OUR CUSTOMERS AND USERS. WHEN ALL THE SMOKE CLEARS, AND THE PROS AND CONS ARE WEIGHTED AGAINST ONE ANOTHER, WE ARE FORCED TO LEAN ON THE SIDE OF SECURITY AND MAKE SURE THAT PASSWORDS ARE SET ... Read More »