Jan 11th Data Center / Provider Work

  Dear USWDH Customer,Last week we did some work on switches and routers, And all went well with only a few minutes of down time.Today we have to finish up the work as Time - Warner and Verizon only had this window  of opportunity where they would both be available to "Fine Tune" as they put it so we may again notice some latency and downtime. ... Read More »

Jan 4th Data Center Equipment Change

All during the day today (01/04/16) we have been closely monitoring a couple of the center switches and routers as they have had periods of intermittency.So tonight we (01/04/16 - 01/05/16) we are going to be pulling a number of the switches and routers and adding a couple of new server routes to cut back on the loads and allow for faster smoother ... Read More »

Jul 9th Payment Extension/Late Payment Policy

**PAYMENT EXTENSION POLICY EFFECTIVE JULY 9, 2015*** -The maximum extension that will be granted for any invoice from its original due date is 10 days. -If an extension of 11 to 30 days (from the original due date) is needed, a payment of at least ½ of the balance due will be required in order for the extension to be granted. -If an extension ... Read More »

Feb 9th We have brought GoToAssist back into our support tools

We have re-activated our GoToAssist module so during those troubled times when you are having a real problem we can now activate GoToAssist on your computer and we can go in and adjust or fix the settings that you may be having an issue with.Simply send in a support ticket requesting a session to include GoToAssist. We will contact you with the ... Read More »

Nov 4th Un-Block Yourself

In the past when you would find yourself blocked and not able to login to your Cpanel, Email, or even view your website. You would need to go get your current IP from a lookup site such as http://whatsmyip.org then you would need to call our Tech Support dept. and get someone to lift the block.All that has now changed! Now you will simply need to ... Read More »

Feb 15th Password Security on Account Logins

USWDH CUSTOMERS, ACCOUNT SECURITY IS ALWAYS A BATTLE, TRYING TO KEEP ONE STEP AHEAD OF THE "BAD GUYS", WHILE AT THE SAME TIME MAKING IT A SIMPLE ROUTINE FOR OUR CUSTOMERS AND USERS. WHEN ALL THE SMOKE CLEARS, AND THE PROS AND CONS ARE WEIGHTED AGAINST ONE ANOTHER, WE ARE FORCED TO LEAN ON THE SIDE OF SECURITY AND MAKE SURE THAT PASSWORDS ARE SET ... Read More »