Mar 13th Phone number change
We are STILL Here!
We are not going anyplace, we recently had a server outage due to our error, and in a non-related incident the phone service provider changed our phone number and OOPS, they forgot to tell us.
Our number is: 509-808-2092
There are a number of companies out there that will contact you and lead you to think your domain is comming due and you must renew it, and now and then one of our customers will fall for it or call us to ask about the letter they received in the mail.First of all we NEVER send anything by way of the Postal Service, If it is from us it will be ... Read More »
Mar 1st NEW MAILING ADDRESS
We have changed the Post Office that handles our mail to one closer to where the office is as opposed to the other one that was closer to where we are living. But everyone says it is because I could not see into the old one, while that is true the staff members that generally run for the mail had issues too!So please if you are sending us anything ... Read More »
**PAYMENT EXTENSION POLICY EFFECTIVE JULY 9, 2015*** -The maximum extension that will be granted for any invoice from its original due date is 10 days. -If an extension of 11 to 30 days (from the original due date) is needed, a payment of at least ½ of the balance due will be required in order for the extension to be granted. -If an extension ... Read More »
We have re-activated our GoToAssist module so during those troubled times when you are having a real problem we can now activate GoToAssist on your computer and we can go in and adjust or fix the settings that you may be having an issue with.Simply send in a support ticket requesting a session to include GoToAssist. We will contact you with the ... Read More »
Nov 4th Un-Block Yourself
In the past when you would find yourself blocked and not able to login to your Cpanel, Email, or even view your website. You would need to go get your current IP from a lookup site such as http://whatsmyip.org then you would need to call our Tech Support dept. and get someone to lift the block.All that has now changed! Now you will simply need to ... Read More »
Feb 15th Password Security on Account Logins
USWDH CUSTOMERS, ACCOUNT SECURITY IS ALWAYS A BATTLE, TRYING TO KEEP ONE STEP AHEAD OF THE "BAD GUYS", WHILE AT THE SAME TIME MAKING IT A SIMPLE ROUTINE FOR OUR CUSTOMERS AND USERS. WHEN ALL THE SMOKE CLEARS, AND THE PROS AND CONS ARE WEIGHTED AGAINST ONE ANOTHER, WE ARE FORCED TO LEAN ON THE SIDE OF SECURITY AND MAKE SURE THAT PASSWORDS ARE SET ... Read More »